WaitQ

About

WaitQ is a digital waitlist management system for businesses with walk-in traffic. It replaces paper lists and crowded entrances with a real-time queue that staff can manage from any device while customers see accurate updates. Guests can join the waitlist themselves from their phone or through a self-service kiosk, then track their position in a virtual waiting room. Staff can view who is waiting and who is next, and send “table ready” text notifications without requiring any app download. WaitQ also provides real-time insights and historical wait data to help managers understand peak times and improve operations. It is presented as easy to set up quickly and works on phones, tablets, TVs, and kiosks, supporting calm, organized entrances and fewer cancellations.

Problem & solution

Who it's for

Restaurants and busy customer-facing businesses managing walk-ins.

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