virtualworkforce.ai

About

Virtualworkforce.ai provides AI agents for inbox operations inside Gmail and Outlook. It focuses on reducing time spent on repetitive, high-volume email work by automatically labeling, prioritizing, and routing incoming messages using custom categories. The assistant generates ready-to-review draft replies that are grounded in business context by connecting to company systems and sources such as ERP data, PDFs, knowledge bases, and prior email threads. Users can also chat with their business data from an inbox sidebar to answer questions about items like orders, stock, and policies. The workflow is designed to keep humans in control by default, with drafts requiring review before sending, while allowing configurable rules such as tone of voice, escalation, and safety thresholds. The site also mentions security and compliance, including GDPR and ISO certifications.

Problem & solution

Who it's for

Teams using Gmail/Outlook for sales, support, ops, finance.

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