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About
UserCall is a qualitative data analysis software designed to conduct AI-moderated voice interviews, providing deep user insights without the need for traditional scheduling or manual coding. It allows researchers and product teams to orchestrate hundreds of interviews across multiple markets swiftly, utilizing AI to handle the moderation and thematic analysis. This tool leverages asynchronous voice interviews to identify user needs, guide product innovation, and explore customer sentiment at scale. UserCall supports multi-language capabilities, offering AI-driven translation and moderation, making it suitable for global research initiatives. It emphasizes structured analysis by detecting recurring themes and patterns without losing nuance, thus enabling actionable insights and data visualization. UserCall is ideal for teams seeking to expand their research capacity efficiently, focusing on qualitative insights in customer experience, market research, and product development.
Problem & solution
Problem
Qualitative interviews and analysis are slow to schedule, run, and code at scale.
Solution
AI runs voice interviews via links and auto-themes transcripts into editable insights.
Who it's for
Research and product teams needing faster qualitative insight.
Main features
- AI voice interview links
- Custom interview logic
- Transcripts & summaries
- Theme/quote clustering
- Multi-language interviews
Use cases
- Run many voice interviews fast
- Auto thematic analysis of transcripts
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