SiteSupport AI

About

SiteSupport.ai is an AI customer support tool for websites. It creates a chat agent that learns from a company’s own site content by crawling and indexing pages, docs, FAQs, and product pages, then answering visitor questions instantly. Setup is designed to be fast: users paste a URL and add a single script tag (or use platform plugins) to deploy the widget. The system includes confidence scoring and human escalation so uncertain questions can be routed to a team through email, Slack, or helpdesk tools like Zendesk and Intercom, with conversation context included. It also provides conversation analytics such as top questions, AI vs human resolution, message volume, and satisfaction signals to help teams spot content gaps and optimize conversion-related pages. Plans range from a free tier to enterprise options, with security and compliance notes including SOC 2 Type II and GDPR readiness.

Problem & solution

Who it's for

Website owners and support teams at small to enterprise businesses

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