Otoq

About

Otoq is an AI-powered customer engagement platform designed for small and medium-sized businesses (SMBs) and e-commerce stores. It offers intelligent AI agents that provide 24/7 customer support, lead qualification, and drive sales without the need for coding skills. The platform is uniquely structured to be set up in under five minutes and includes a free plan for those just starting out. Otoq integrates easily with Shopify and supports multilingual interactions in over 20 languages. It employs retrieval-augmented generation (RAG) to ensure responses are tailored specifically to the user’s business data. The service provides seamless transition from AI to human interactions when necessary, capturing leads naturally through chat dialogs. With no per-seat pricing and robust data privacy measures, Otoq is positioned as a cost-effective alternative to traditional enterprise solutions like Intercom and Drift, catering specifically to the needs of smaller teams.

Problem & solution

Who it's for

E-commerce and small/growing teams needing website support and lead capture

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