OneBudd
Stop violations before they happen.
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About
OneBudd is a voice AI infrastructure platform focused on governing AI voice agents in production. It addresses operational risks such as undetected compliance violations, lack of visibility into call quality, and failed AI-to-human escalations that lose customer context. The platform provides real-time regulatory compliance monitoring (e.g., FDCPA, HIPAA, TCPA), structured handoff briefs that package transcripts and sentiment for human agents, and CX observability with multi-dimension call scoring, including latency and turn-taking. It also detects potential hallucinations by verifying AI promises and claims against configured rules and capabilities. OneBudd can plug into an existing voice AI stack or run natively on its own orchestration pipeline for STT, TTS, and LLM components, supporting real-time dashboards and configurable monitoring at scale for industries with strict requirements.
Problem & solution
Problem
Companies lack governance to monitor and control voice AI in production.
Solution
Platform monitors compliance, scores calls, and orchestrates AI-to-human handoffs.
Who it's for
Enterprises deploying voice AI in regulated contact centers.
Main features
- Compliance scanning
- Handoff brief orchestration
- Call quality scoring
- Hallucination detection
- Sub-200ms voice pipeline
Use cases
- Real-time regulated call monitoring
- AI-to-human handoff with context
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