Octopods

About

Octopods offers seamless integrations for Intercom and HubSpot, enabling customer service and sales teams to centralize conversations across popular messaging platforms like WhatsApp, Instagram, Facebook, Telegram, TikTok, LINE, Viber, and more. By bringing these messaging channels into Intercom or HubSpot, Octopods helps teams maintain consistent communication workflows without the need for multiple apps or inboxes. This tool enhances visibility and control over messaging interactions, allowing native use of AI, automation, and CRM functionalities such as assignments and tagging. With robust analytics, it provides insights into response times and workload, ensuring improved customer support and streamlined operations. Octopods is a recognized partner for both Intercom and HubSpot, offering secure, compliant integrations using official APIs. Trusted globally by support teams in over 15 industries, Octopods simplifies omnichannel messaging, supporting seamless management of customer interactions across diverse platforms.

Problem & solution

Who it's for

Customer service and sales teams using Intercom or HubSpot.

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