Understand why users churn and stop it.
Click to view full sizeLeavely is a tool for collecting cancellation feedback inside a SaaS product’s cancel, downgrade, or delete account flow. It provides a modal that asks users to pick a structured reason for leaving and optionally add a comment. Setup is designed to be lightweight: add a script tag and trigger the modal with a function call, with compatibility mentioned for Stripe flows and JavaScript frontends like React and Next.js. After feedback is submitted, Leavely shows a dashboard with top cancellation reasons, week-over-week trends, and a list of comments. Data can be exported via one-click CSV for use in spreadsheets, notes tools, BI systems, or team sharing. The product emphasizes minimal data collection, with no cookies, no tracking pixels, and no PII, and supports exporting or deleting data.
SaaS teams lack clear, structured data on why users cancel subscriptions.
Embed a cancel-flow modal to capture reasons, track trends, and export feedback.
SaaS founders and teams tracking subscription churn.
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