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About
Leavely is a tool for collecting cancellation feedback inside a SaaS product’s cancel, downgrade, or delete account flow. It provides a modal that asks users to pick a structured reason for leaving and optionally add a comment. Setup is designed to be lightweight: add a script tag and trigger the modal with a function call, with compatibility mentioned for Stripe flows and JavaScript frontends like React and Next.js. After feedback is submitted, Leavely shows a dashboard with top cancellation reasons, week-over-week trends, and a list of comments. Data can be exported via one-click CSV for use in spreadsheets, notes tools, BI systems, or team sharing. The product emphasizes minimal data collection, with no cookies, no tracking pixels, and no PII, and supports exporting or deleting data.
Problem & solution
Problem
SaaS teams lack clear, structured data on why users cancel subscriptions.
Solution
Embed a cancel-flow modal to capture reasons, track trends, and export feedback.
Who it's for
SaaS founders and teams tracking subscription churn.
Main features
- Embed feedback modal
- Custom cancellation reasons
- Reason trend dashboard
- CSV export
- No cookies or PII
Use cases
- Stripe cancel flow feedback
- Plan downgrade reason capture
Comments
1 shownShare your thoughts about this tool.
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- zehanJul 21, 2026
leavely has great potential! A few improvements could make it even better. I'd love to share my feedback and suggestions. WhatsApp: https://wa.me/447307349530 Telegram: t.me/rforrank
