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About
IncrediChat is a platform offering AI-powered chat widgets designed to enhance customer engagement on websites. Utilizing GPT-4 technology, these widgets provide human-like interactions through both text and voice conversations, available 24/7. They are equipped with features such as automated lead capture, multi-language support, and e-commerce optimization, including smart product detection and auto product import. IncrediChat enables businesses to create a customized knowledge base, allowing the AI to deliver relevant, context-aware responses. With a visual flow builder and seamless integration with platforms like Zendesk and Shopify, the system supports smooth transitions from AI to human agents when necessary. The service emphasizes security with SSL encryption and GDPR compliance, offering a 14-day free trial for prospective users. Suitable for various online business needs, IncrediChat is aimed at transforming visitor interactions into meaningful customer experiences.
Problem & solution
Problem
Websites miss leads and support when staff aren’t available.
Solution
AI chat widgets handle Q&A, voice chat, and lead capture 24/7.
Who it's for
Businesses wanting website chat support and lead capture.
Main features
- GPT-4 chat widget
- Voice chat support
- Lead capture forms
- Knowledge base (RAG)
- Analytics dashboard
Use cases
- Answer visitor questions 24/7
- Capture and sync leads to CRM
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