Hyper AI Chat & FAQs
AI chatbot and searchable FAQs for Shopify stores
FreemiumWeb
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- Comments
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- Impressions
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About
Hyper AI Chat & FAQs is a Shopify app for providing self-service answers to common shopper questions. Its AI chatbot uses approved product information, store policies, FAQs, and support content when relevant information is available. Customers can ask about product details, sizing, availability, shipping, returns, exchanges, and general store policies through a storefront chat widget. The app also provides a searchable FAQ page for shoppers who prefer to browse answers without starting a conversation. Merchants can configure the chatbot experience, manage FAQ content, review chat history, and use available analytics to identify repeated questions or missing information. The product is designed for stores that receive recurring pre-purchase and policy questions but do not require a complete omnichannel help desk. Questions involving disputes, sensitive information, unsupported exceptions, or manual account actions should still be handled by a person.
Problem & solution
Problem
Shopify shoppers leave when product, shipping, or return answers are hard to find.
Solution
Uses approved store content to answer questions through AI chat and searchable FAQs.
Who it's for
Shopify merchants handling repeated product and policy questions.
Main features
- AI chatbot
- Store-content training
- Searchable FAQ page
- Chat history review
- Support analytics
Use cases
- Answer product questions
- Publish searchable FAQs
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