Book With Haven

About

Book With Haven is a direct booking and guest experience platform for vacation rental operators and independent hospitality businesses. It creates branded booking websites for individual properties or multi-property portfolios, with availability, pricing, checkout, custom domains, and search-friendly property pages. Existing listings can be imported from Airbnb, Vrbo, property management systems, channel managers, or other websites. Haven also provides post-booking guest tools, including mobile guidebooks, local recommendations, AI guest chat, smart-lock access, upsells, and printable materials. Operators can connect supported property management and pricing systems to keep listings, calendars, rates, and reservations synchronized. Built-in analytics include conversion funnels and session replay to show how visitors move through the booking process. The platform also includes guest CRM, email marketing, advertising tools, screening and damage protection integrations, and features designed to help operators develop direct guest relationships rather than relying entirely on third-party marketplaces.

Problem & solution

Who it's for

Vacation rental hosts, property managers, boutique hotels, inns, resorts, and lodges.

• Airbnb's Direct-Booking Test and the Future of Vacation Rental Booking

  Airbnb is reportedly testing host-shared booking links priced at 6% to 10% instead of the usual 15.5%, and in doing so has put a number on the difference between finding a guest and processing one. What the other nine points actually buy, why direct booking is not free booking, how Google and AI search opened new front doors, and the one dataset that cuts against the entire thesis.

  NxGn Tools·Aug 31, 2026

Share your thoughts about this tool.

• K&

  

  Kate & DustinAug 31, 2026

  What is an "AI guest concierge"?

  1Reply
  • DH

    Dustin HoferAug 31, 2026

    It's an AI chat that sits on your guest guidebook. Guests ask the usual questions, wifi, check-in, parking, where to eat nearby, and get an answer instantly instead of texting you at 11pm. It draws on your property details and local recommendations.

    1
• KS

  

  Kate SwansonAug 31, 2026

  I like it, does this work if you don't have a PMS?

  2Reply
  • DH

    Dustin HoferAug 31, 2026

    No PMS needed, you can sync directly with Airbnb, and we support ical links for VRBO, bookings.com and any other platform that accepts ical. a

    2
• DH

  

  Dustin HoferAug 31, 2026

  This looks great!

  4Reply
  • DH

    Dustin HoferAug 31, 2026

    Thanks!

    2