Aidly

About

Aidly is an AI-powered customer support software designed for B2C businesses to enhance email ticketing processes. It provides intelligent draft responses in seconds, significantly reducing the time and cost associated with customer inquiries—up to a 90% cost reduction. The platform allows users to maintain control by approving drafts before they are sent, ensuring that communications remain on-brand and accurate. Aidly offers easy setup with native Shopify integration and requires no complex configurations. Its self-learning AI adapts over time to provide more relevant responses, and its robust analytics dashboard helps track key performance metrics. The service is GDPR compliant, ensuring data security with EU-based infrastructure. Users can begin with a free trial of up to five emails without needing a credit card, allowing for a risk-free exploration of its capabilities. Aidly is suitable for various industries, including SaaS, e-commerce, healthcare, and finance.

Problem & solution

Who it's for

B2C customer support teams handling email ticketing

Share your thoughts about this tool.

No comments yet. Be the first to leave one.